This page is used to inform visitors and users regarding our policies for the collection, use, and disclosure of personal information. We are committed to managing personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) (Act) and in accordance with other applicable privacy laws.
We collect different kinds of information. Some of it is personally identifiable and some is nonidentifying or aggregated. Here are the types of information we collect or receive:
Google and iOS Analytics Log data.
We use Google and iOS Analytics Log data to obtain information about what device and software you are using the App on and how often you launch the App as follows:
Personal information is any information about an identified individual or an individual who is reasonably identifiable, whether the information is true or not and whether the information is recorded in a material form or not.
Sensitive information is any personal information about your racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual orientation or practices, criminal record, health, genetics, biometrics or biometric templates. We generally do not wish to be informed of a person’s sensitive information. We, in any event, will collect, use or disclose sensitive information about you only as allowed by law, for example where we have received your consent to do so or the collection is required by law.
Passive information collection
As you navigate through this App, certain information can be passively collected (that is, gathered without you actively providing the information) through various technologies, such as cookies, internet tags or web beacons and navigational data collection.
This App may use and combine passively collected anonymous information to provide better services to App visitors and users, customise the App based on your preferences, compile and analyse statistics and trends and otherwise administer and improve the App for your use. Such information is not combined with personally identifiable information collected elsewhere on the App unless you have given your consent.
We use your information for the following:
We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means for protecting it. We will take all reasonable precautions to safeguard your personal information from loss, misuse, unauthorised access, modification, disclosure or destruction. We may store your files. We implement a range of physical and electronic security measures to protect the personal information that we hold, including not known. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
You may request access to any of the personal information we hold about you by contacting us as specified below. You will not be charged for making a request to access your personal information, however, we reserve the right to charge for the reasonable time and expenses incurred for the retrieval and supply of any requested information.
To ensure your personal information is accurate, please notify us of any errors or changes to your personal information and we will take appropriate steps to update or correct such information in our possession. We may decline your request to access or correct your personal information in certain circumstances in accordance with the Australian Privacy Principles. If we do refuse your request, we will provide you with a reason for our decision and, in the case of a request for correction, we will include a statement with your personal information about the requested correction.
In the event of any loss or unauthorised access or disclosure of your personal information that is likely to result in serious harm to you, we will:
We will take any privacy complaint seriously and will aim to resolve any such complaint in a timely and efficient manner, and our target response time is within 30 days.
We expect our procedures will deal fairly and promptly with your complaint. However, if you remain dissatisfied, you can also make a formal complaint to the Officer of the Australian Information Commissioner (which is the regulator responsible for privacy in Australia):
Office of the Australian Information Commissioner (OAIC)
Complaints must be made in writing
1300 363 992
Director of Compliance
Office of the Australian
GPO Box 5218
Sydney NSW 2001
We may change this policy from time to time, which will be updated on the Bright Tomorrows website (www.brighttomorrows.org.au). If you continue to use the Bright Tomorrows app after those changes are in effect, you agree to the revised policy. If the changes are material, we may provide more prominent notice or seek your consent to the new policy.